The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was plentiful and refreshing, with a variety of continental options to choose from.” view full review
Cozy & Clean
“The room was compact yet immaculate, providing a stylish and comfortable haven for two.” view full review
Excellent Housekeeping!
“The cleanliness standards were really good, thanks to the hard work of Anna and Karen, making our stay truly enjoyable.” view full review
Useful Amenities
“The tea and coffee facilities were handy, allowing us to enjoy our drinks in the comfort of our room.” view full review
General
No smoking on site
Internet access
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Housekeeping
Dry cleaning
Welcome drink
Dining
Snack bar
Bar/ Lounge area
Children
Cots
Spa & Leisure
Leisure/ TV room
Room features
Wi-Fi in rooms
Air conditioning
Heating
Soundproofed rooms
Patio
Tea and coffee facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
110 Cromwell Road,
London,
United Kingdom,
SW74ES,
Greater London
Map view
street view
110 Cromwell Road,
London,
United Kingdom,
SW74ES,
Greater London
City landmarks
Museum
Victoria and Albert Museum
1.4
km
Garden
Buckingham Palace
3.0
km
Park
Hyde Park
2.6
km
Museum
Natural History Museum
760 m
Museum
Science Museum
1.1
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
4.6
km
Museum
The British Museum
4.8
km
Palace
Kensington Palace
1.9
km
Park
Kensington Gardens
1.7
km
Event hall
Royal Albert Hall
1.3
km
87-135 Brompton Rd
Harrods
1.9
km
Museum
Design Museum
1.6
km
Park
Holland Park
1.5
km
Square
Trafalgar Square
4.2
km
Elizabeth Tower - Houses of Parliament
Big Ben
4.2
km
Museum
National Gallery
4.2
km
Zoo
Battersea Park
2.5
km
Monument
The Albert Memorial
1.3
km
Marylebone Rd
Madame Tussauds London
3.7
km
Church
Westminster Abbey
4.0
km
Museum
Leighton House Museum
1.9
km
Market
Borough Market
6.6
km
Fountain
Princess Diana Memorial Fountain
1.9
km
Museum
Apsley House
2.4
km
Gallery
Wallace Collection
3.3
km
Museum
18 Stafford Terrace
1.1
km
Store
Kensington High Street
1.3
km
Gallery
Saatchi Gallery
2.5
km
Museum
National Army Museum
2.7
km
Exhibition Centre Warwick Road
Earl's Court
4.0
km
Nearby
Museum
Natural History Museum
760 m
Museum
Science Museum
1.1
km
Museum
18 Stafford Terrace
1.1
km
Museum
Design Museum
1.2
km
81 Fulham Road Chelsea
Michelin House
1.1
km
Restaurants
Viva Acai
1.3
km
Gloucester Arcade 128 Gloucester Road Unit 15
Fait Maison
1.2
km
50 Gloucester Road
Pret
1.2
km
99 Gloucester Road
Four Winters
1.2
km
103 Gloucester Road
Gail's Bakery
400 m
103 Gloucester Road
Cafe Deco
490 m
62 Gloucester Road
The Sandwich Shop
390 m
54 Gloucester Road
Khob Khun Restaurant
460 m
9A Gloucester Road
Zanelli's Sandwich Bar
700 m
163 Gloucester Road
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Friendly service
Small rooms
Average dining
7.2/10
Very good
Rooms
6.3
Location
8.7
Service
8.6
Dining
6.7
Guest reviews
7.2/10
based on 22 reviews
8.0
8.0/10 based on 3063 reviews
Molly
United Kingdom,
May
2024
7.8/10
The hotel may not be the most spacious, but it's very comfortable and clean. The service was a mix of attentiveness and some minor missteps. The location is unbeatable with easy access to public transport. The dining offerings were good overall. However, the rooms could use some improvements in size and bathroom comfort.
Rooms
7.0
The room was very comfortable and clean but on the smaller side, lacking in space for belongings.
Service
7.0
The service was a mix of being very accommodating and friendly but with some occasional slip-ups.
Location
9.0
The location is unbeatable, close to major attractions and public transportation.
Dining
8.0
The dining experience was good overall, offering a variety of options, but could benefit from more fresh food choices.
Facilities
The facilities provided were sufficient and met my needs during the stay.
Charles
United Kingdom,
April
2024
7.8/10
My stay at the hotel was a mixed experience. Although the room presented some issues with a strange smell and cold temperature at first, the pleasant garden view and delicious breakfast were a delight. The convenient location for transport links was a big plus.
Rooms
7.0
The room had some initial issues like the bad smell, cold temperature, and strange humming outside the window. However, the garden view was pleasant, and the breakfast was excellent.
Service
9.0
The service was fantastic, from the welcoming staff to their helpfulness in changing our room and providing directions. They really made the stay enjoyable.
Location
9.0
The location was the highlight of the hotel, being conveniently close to transport links, Waitrose, and major attractions like the Royal Albert Hall and V&A Museum.
Dining
6.0
The continental breakfast was delicious sounding, but the variety was lacking for the price. More fruit options and non-dairy alternatives would have been appreciated.
Facilities
Frederick
United States,
January
2024
6.8/10
My stay at the hotel had its ups and downs. The room was small and uncomfortable due to the heating being left on, but at least it was cool, which was a nice change. The service was friendly and helpful, though a minor issue with the coffee machine one day. The location was excellent for my visit to the Royal Albert Hall. The dining experience was good, with a nice variety of food, although the dining room felt a bit cramped. Facilities overall met my basic needs.
Rooms
5.0
The room I got was extremely small, with a tiny bathroom and not a very comfortable bed. Disappointing compared to what I paid for.
Service
7.0
The staff wore welcoming t-shirts and were generally friendly and helpful, making my stay enjoyable. The breakfast buffet was satisfactory.
Location
9.0
The hotel's location was brilliant, just a stone's throw from Gloucester Rd tube station, which was perfect for me visiting central London.
Dining
8.0
The dining experience was better than expected, with a continental breakfast that was reasonable. The variety was good but the dining room felt cramped at times.
Facilities
6.0
Overall, the facilities met my basic needs during my stay.
Charlie
United Kingdom,
January
2024
7.8/10
The hotel is in a great location with convenient access to various attractions and amenities. The rooms were clean and cozy, but there were some issues with the heating. The service was exceptional with friendly and attentive staff, though the dining experience had some minor drawbacks. Overall, a good choice for the price.
Rooms
7.0
The rooms were small but adequate for our needs. Unfortunately, there was an issue with the heating during our stay.
Service
9.0
The staff was outstanding, always ready to assist and ensure our needs were met.
Location
8.0
The location was great, with easy access to shops, restaurants, and transportation options.
Dining
7.0
The dining experience was decent but could use some improvements to enhance the overall quality.
Facilities
8.0
The hotel offered necessary facilities for a comfortable stay.
Jack
United Kingdom,
January
2024
7.2/10
My stay at the hotel had its ups and downs. The location was superb, close to the tube station, museums, and convenience stores. The rooms, however, were on the small side and not the most comfortable, especially being near a noisy staff area. The service was top-notch and very helpful, while the dining experience left something to be desired with limited options.
Rooms
5.0
The rooms were small and not very comfortable, especially with the noise from the staff area nearby.
Service
9.0
The staff were friendly and extremely helpful, making my stay more enjoyable.
Location
9.0
The hotel's location was fantastic, close to the tube station, museums, and stores, making it very convenient for exploring the city.
Dining
6.0
The dining experience was not as expected, with limited options that left me wanting more variety.
Facilities
7.0
Alex
United Kingdom,
November
2023
7.4/10
I stayed at the hotel, and it offered a great location close to the tube station and surrounded by plenty of dining choices. The rooms were a bit small and cold, making it challenging to move around, but the service was incredibly friendly and helpful. The dining experience was average, and the location was excellent for exploring various attractions nearby.
Rooms
5.0
The rooms were pretty small, very cold, and the layout made it difficult to get in and out of bed.
Service
9.0
The service was top-notch, with very friendly and helpful staff.
Location
9.0
The location was superb, right across from Gloucestor Road Station, making it easy to reach various sights and eateries.
Dining
6.0
The dining experience was average, with continental options but lacking some promised items like jam.
Facilities
8.0
The hotel offered dry cleaning service and housekeeping to maintain a cozy atmosphere.
Great location
Small rooms
James
United Kingdom,
November
2023
7.6/10
I had a pleasant stay at the hotel. The rooms were a bit small, but since we only spent time sleeping and showering, it wasn't a major issue. The air conditioning fans outside could be noisy at times, but it didn't bother us. The hotel provided a stocked breakfast and clean rooms.
Rooms
7.0
The rooms were a bit cramped when full but clean and satisfactory for our needs.
Service
9.0
The service was incredible friendly and helpful. The staff went out of their way to assist us, even saving us from a potential crisis. They offered to move us to a bigger room when one became available and were quick to help with requests like providing pain medication.
Location
8.0
The hotel's location is excellent, just a short walk from Gloucester Rd tube station. It's convenient for exploring South Kensington and offers easy access to transportation and amenities.
Dining
7.0
The breakfast provided was ample and satisfactory. While the dining experience was generally good, there were a few instances where staff couldn't assist with inquiries, and some breakfast options were limited.
Facilities
7.0
The hotel facilities were decent, offering basic amenities for a comfortable stay.
Clean rooms
Limited breakfast options
Jack
United States,
November
2023
7.4/10
My stay at the hotel was a bit of a mixed bag. The rooms were a bit noisy and colder than I expected, but the staff was excellent, very accommodating, friendly, and helpful. The location was convenient, with good soundproofing, but not very inviting. The dining experience was decent, with gluten-free options available. The facilities were adequate.
Rooms
6.0
The rooms were a little noisy and cold despite the standing heaters provided.
Service
9.0
The staff were really nice, accommodating, very friendly, and really helpful.
Location
7.0
The location was better than expected on a busy but conveniently-located main road, with good soundproofing.
Dining
8.0
The dining was also good with gluten-free options available.
Facilities
7.0
The facilities met my needs during my stay.
Mary
United Kingdom,
October
2023
8.0/10
The hotel had its ups and downs. While the rooms were not big enough to cope with the influx of guests at any time, the staff tried extremely hard to satisfy everybody. The location was superb, just outside Gloucester Road tube station, making travel around London easy. The dining options were available but a bit limited. Overall, the hotel served its purpose for a night's stay despite some drawbacks.
Rooms
7.0
The room I booked felt like a basement but served its purpose for a night's stay.
Service
9.0
The staff at the Ibis were friendly and accommodating. The location is brilliant, right outside Gloucester Road tube station.
Location
10.0
The hotel is ideally located for travel to other parts of London and close to local attractions. It's excellent for visiting museums and the Royal Albert Hall.
Dining
7.0
The dining options were a bit limited but the continental buffet style had fresh produce.
Facilities
7.0
The facilities were basic but sufficient for a short stay.
Derek
United Kingdom,
September
2023
7.4/10
The hotel had its ups and downs. The rooms were larger than expected but ended up in a very small basement room. The service was brilliant, always helpful and friendly. The location was excellent, close to the Royal Albert Hall. The dining was good with very helpful staff, although the breakfast options were a bit limited. The facilities were well maintained but had some drawbacks.
Rooms
6.0
The room was so small that you could barely move around the bed.
Service
9.0
The service was brilliant, always helpful and friendly.
Location
8.0
The location was excellent, close to the Royal Albert Hall.
Dining
7.0
The dining was good; staff was very helpful but the breakfast options were a bit limited.
Facilities
7.0
The facilities were good but had some drawbacks.
John
United Kingdom,
September
2023
7.4/10
The hotel is conveniently located with great access to Gloucester Road Station and nearby attractions. The rooms, while not spacious, are depicted accurately in the pictures and kept clean. Service was friendly and helpful, despite a minor maintenance issue. The location is ideal for short stays and business trips alike, being close to the subway and amenities.
Rooms
7.0
The rooms were adequate for a one-night stay, clean, and matched the description in the pictures.
Service
8.0
The staff was friendly and accommodating, informing us about a maintenance issue in a neighboring room.
Location
9.0
The hotel's proximity to Gloucester Road Station and various attractions makes it fantastic for easy access to the city.
Dining
6.0
Facilities
7.0
The hotel offers necessary facilities for a comfortable stay.
Thomas
United Kingdom,
September
2023
8.8/10
I had a perfect stay at this hotel in London. The rooms were clean and comfortable, making our trip enjoyable. The service went above and beyond to meet our needs. The location was great, close to transportation and attractions. The dining experience was excellent with a variety of options. Overall, a great value for the price.
Rooms
9.0
The room we stayed in was clean and comfortable, providing a perfect stay for our trip to London.
Service
9.0
The staff was helpful throughout our stay, from printing boarding cards to ensuring breakfast was on time.
Location
10.0
The hotel's location is fantastic with easy access to transportation, dining options, and attractions in the area.
Dining
8.0
The continental breakfast was excellent with a variety of fresh options available.
Facilities
8.0
The hotel offers all the necessary facilities for a comfortable stay.
Jim
United States,
September
2023
8.0/10
The hotel is ideally situated near the underground and offers comfortable rooms that are not noisy, although they could have been in better shape overall. The staff is friendly and goes out of their way to assist. The location is excellent, only 200 meters from the tube station, allowing easy access to attractions like The Royal Albert Hall. The breakfast offers a nice selection but is not comparable to more expensive hotels.
Rooms
7.0
The rooms vary enormously in quality but provide the perfect walking space for our needs. They could be in better shape overall.
Service
9.0
The staff at the hotel are helpful and friendly, making sure you have everything you need to enjoy your stay.
Location
9.0
The hotel's location is awesome, making it perfect for exploring Kensington and accessing tube stations easily.
Dining
7.0
The breakfast offers a decent selection with options for every type of breakfast, though not at the level of more expensive hotels.
Facilities
8.0
The hotel offers traditional Italian dining options and a well-laid out continental breakfast in a lovely room.
Elizabeth
United States,
September
2023
6.6/10
The hotel room was extremely small; it was hard to even reach the bathroom with the bed blocking the way. Despite the compact size, the rate of £98 per night was said to be the best deal available on the booking platform. It's worth noting that the room lacked a phone for contacting reception, which could be inconvenient.
Rooms
5.0
Although the room was very small and cramped, it was clean and tidy.
Service
9.0
The hotel staff went above and beyond in a challenging situation, informing us kindly about the neighboring room being out of service due to a heating issue awaiting repair. They were friendly, helpful, and took pride in ensuring guests felt well-cared for.
Location
8.0
The hotel's prime location was a standout feature, providing easy access to museums, Kensington Palace, and the High Street. In addition, being close to two tube lines made our travels hassle-free. The lovely reception area added a welcoming touch to our stay.
Dining
5.0
The continental breakfast options were standard, though staff seemed overwhelmed and the setup a bit disorganized.
Facilities
Facilities were minimal, and the overall dining setup felt chaotic. Maybe worth exploring other dining options nearby for a more satisfying experience.
Allan
United Kingdom,
September
2023
7.2/10
My stay at the hotel was a mixed experience. The location was great, with easy access to the West End and within walking distance of Royal Albert Hall and Knightsbridge. The rooms, however, were small, stuffy at night, and lacked a wardrobe. The service was friendly and helpful, but the dining options were limited to a continental buffet. Overall, a decent choice for its location, but room comfort could be improved.
Rooms
6.0
Our room was small, stuffy at night, and lacked a wardrobe; just a hanging rail.
Service
8.0
The staff at the hotel were very polite and friendly, always ready to help.
Location
9.0
The hotel's location was ideal, within easy access of the West End and just opposite the tube station.
Dining
6.0
The dining options were limited to a continental buffet, which was just about managing.
Facilities
7.0
The facilities offered were basic, but the location made up for it.